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About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

The teams at National Grid Telecoms are all about networking. They join data technology in lots of different ways to deliver connected and bespoke communications solutions that meet customers’ needs. 

National Grid Telecoms teams enable the electricity network to be managed remotely, enabling customers’ power to be restored more quickly without having to dispatch engineers into the location. Our talented teams are some of the best in the business, working with the most advanced technology and infrastructure, and always adapting and innovating as the industry evolves. 

In fact, first class services and state-of-the-art facilities continue to drive our growth and create opportunities for people who share our commitment, energy and ambition. There are opportunities to get involved in innovative work in a sector that continues to grow dynamically, with career development supported and enabled by on-going training.

Job Introduction

An opportunity has become available for a Communications Engineer based in Tipton reporting to the Telecoms Operations Team Manager (East & West Midlands).

The Communications Engineer will be responsible for the installation, commissioning and maintenance of our Telecoms & SCADA Networks in West Midlands, working with our Network Management Centre (NMC), Design and Commercial teams to deliver a reliable, resilient and secure solution in a fast and evolving space.

*Please note the successful candidate may initially be appointed at a lower salary until all relevant courses and training are complete.

Main responsibilities

You’ll be hands-on, responsible for managing your own time to achieve targets set by the business and our customers, working on the Telecoms & SCADA networks that primarily supports the Control and Visibility of the high-voltage electricity network. You will:

  • Carry out the installation, operation and maintenance of SCADA & Telecoms networks within the designated region.
  • Work with contractors and when necessary witness acceptance tests.
  • Managing your own working time to ensure that objectives and projects are completed in the most efficient manner.
  • Work with colleagues and customers to ensure a continuity of service.
  • Work safely and in accordance with approved procedures and techniques.
  • Provide technical support to customers and where necessary liaise with colleagues to solve complex issues.

Ideal candidate

You would ideally have experience as a Telecoms or SCADA Engineer, so you'll have an understanding of UHF & VHF Radio Networks, SCADA and Automation equipment. If you haven’t worked with us before, then you’ll have an appreciation of the electrical Network we support. Strong communication skills are key, so you can coordinate jobs and clearly explain issues. As you’ll be in control of your diary, we’ll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and you’ll have experience using iPads, computers and our additional software.

Ideally qualified to BTEC or equivalent in Telecommunications or Electrical Engineering, however applications are also encouraged from colleagues that consider themselves suitable to make a success of this opportunity. We’ll need to see evidence of your qualifications. The successful applicant may be required to undertake standby duties in accordance with an agreed rota.

The post requires National Security Vetting clearance with eligibility requirements, more information can be found on the website. To meet National Security Vetting requirements you will normally need to have been a resident in the UK for at least 5 years prior to the date of application. There are exceptions to this however and may include:

  • You have been serving oversees with HM forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

If you have further queries relating to NSV, please email:


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