About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Job Introduction
An opportunity is available for a Team Manager – Planning and Wayleaves based in Tipton.
The Team Manager will report to the Head of Operations with responsibility for delivering the Planning & Wayleave activities for the West Midlands distribution area. They create a clear vision, set clear expectations, recognise excellent performance and positively support colleagues’ professional development. They ensure colleagues are empowered to work with competence, confidence and professionalism within a diverse environment. The Team Manager leads a culture where collaboration, customer focus, innovation and mutual trust is high.
Through successful leadership, you will be responsible for:-
- Organisation and provision of planning schemes for all aspects of New Business and Capital projects
- Organisation and provision of Wayleave specialist resource for New Business, Capital, Faults, I & M work streams
- Creation of schemes for construction, reinforcement, alteration and replacement of assets in accordance with Engineering Directives within a specified location.
- Identify future network investment opportunities on the distribution network
You will successfully deliver team and personal performance expectations
Depending on experience, you may initially be appointed at a lower salary until all relevant courses and training are complete.
As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.
Main responsibilities
- Build and maintain a safety culture which enables a safe working environment validated through site safety inspections.
- Support the team to deliver a high level of customer service at all times and achieve all customer service related performance targets.
- Set clear direction and expectations. Ensure team members clearly understand what needs to be done, why, when and by whom. Review progress against expectation and take appropriate action to ensure delivery of results.
- Ensure shared ownership for teams’ goals and objectives, and delivery in accordance with expectation. Recognise excellent performance and celebrate success.
- Continuously reflect on work undertaken and performance of team to identify and implement improvements.
- Build a trusting team environment, where all are equally welcomed and valued. Be authentic, support colleagues’ well-being and create excellent lines of communication.
- Proactively support colleagues’ physical and mental health, through both a reactive response when situations occur, and pro-actively to support a healthy working environment.
- Support the development of a diverse working environment within which colleagues are developed and their potential is maximised. Provide constructive feedback.
- Speak on behalf of the Company and the team, both internally and externally, on issues that relate to own team’s activities.
- Within a continually changing working environment set a clear vision, lead and manage change effectively.
- Successfully manage costs and performance of work undertaken through the efficient management of the workforce aligned to the planning and wayleaves activities against internal and external targets e.g. Broad Measures, TTQ, and Customer Guarantees.
- Determine the annual tasks, resource requirements and prepare the annual programme, monitoring and updating as required
- Monitor tasks and expenditure to ensure working is undertaken within budget and in accordance with annual programme.
- Approve and monitor capital schemes, identify and comment on variances and take corrective action.
Ideal candidate
- A minimum City and Guilds 2339 or a relevant engineering or business management qualification.
- Leadership capability aligned to the expectation of the role, including an ability to empower and lead through others.
- A good understanding of the importance of building a positive work culture aligned to the future challenges of the business.
- A good understanding of the changing electricity distribution operating environment and how that is reflected in leadership and the development of teams and their culture.
- A good understanding of how a diverse workforce will contribute to the future success of the business.
- Evidence of delivering results in accordance with or exceeding expectations.
- Need to be mobile throughout the area as you may be required to undertake standby duties on a rota basis.
Evidence of your qualifications will be required prior to appointment.
National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.