Street Works Assistant

Temporary opportunities are available for Street Works Assistants based at Castle Donington for a period of up to 12 months, subject to review.

Reporting to the Street Works Team Leader you will carry out the street works administration for National Grid’s operational teams. Showcasing your knowledge of street works legislation and excellent communication skills you’ll be able to advise and explain street works processes to our internal and external stakeholders.

As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

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• Issuing compliant street works permits & notices and associated notifications in the relevant system on behalf of the operational teams
• Being a point of contact for National Grid’s operational teams, to provide guidance and support on street works matters
• Liaising with Highway Authorities regarding any aspect of National Grid’s Street works activities
• Liaising with National Grid’s contractors regarding street works activities and performance
• Dealing with non-compliances issued by Highway Authorities, including inspections, fixed penalty notices and overrun charges
• Raising and paying invoices
• Updating systems to ensure all data is recorded accurately
• Providing any other information as may relate to street works, as requested.
• Attending internal or external meetings virtually or in person to represent the National Grid Streetworks team
• Assisting with any internal training as required
• Answering general street works calls.
• Assist with other tasks within the team.
• Support the success of the business by contributing to team meetings.
• Be prepared to travel to internal and external venues to meet with stakeholders as required.

• Excellent organisational, communication and customer service skills
• Knowledge of Street works legislation and systems, specifically the use of Street Manager.
• Strong interpersonal, literacy and numeracy skills.
• The ability to prioritise a busy workload
• Good general knowledge of Microsoft Office, specifically Word, Excel, Access, Outlook.
• Excellent attention to detail.
• The ability to plan ahead with a proactive "can do" attitude..
• Be ambitious and strive to be even better

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. #LI-SC2 #LI-HYBRID