Team Manager - Projects

A opportunity is available for a Projects Team Manager based at Bodmin or Redruth. 

Reporting to the Head of Operations Projects, the Team Manager is responsible for leading a multi-disciplinary operational team. You will create a clear vision, set clear expectations, recognise excellent performance and positively support colleagues’ professional development. You’ll ensure colleagues are empowered to work with competence, confidence and professionalism within a diverse environment. As a Team Manager you’ll lead a culture where collaboration, customer focus, innovation and mutual trust is high.

Through successful leadership, you’ll be accountable for delivering a portfolio of works in excess of £100m of capex across circa 100 projects all expected to be delivered to time, cost and quality as well as meet all regulatory obligations.

You will successfully deliver team and personal performance expectations. 

*Please note the successful candidate may initially be appointed at a lower salary until all relevant courses and training are complete.

• Safety
  • 
    
    • Build and maintain a safety culture, which enables a safe working environment validated through site safety inspections and operational field checks.
    • Drive a forward-thinking safety culture by effectively reporting all near misses and pro-actively reporting all good catches to ensure that the operational unit is continually absorbing and learning to drive a zero-harm culture.
    • Ensure that safety is the heartbeat of every individual and the whole team is continually looking to raise the bar on safety.
    • Investigate report and take corrective action following an accident, injury, damage to property or near miss.
    • Undertake thorough investigations on behalf of other teams resulting in a professional response leading to clear conclusions and recommendations.
• People
  • 
    
    • Create Belonging – Build a trusting team environment, where all are equally welcomed and diversity is valued. Be open and genuine.  Care for yourselves and others.  Connect regularly and well.
    • Set Direction – Be clear on what needs to be done, why, when and by whom. Clearly communicate your team’s part to play, and how it fits into the big picture. Cut through complexity.
    • Drive Change - Make change happen.  Shape, own and land change.  Align with other leaders, build commitment to the change.
    • Deliver Results - Make sure that you and the team take ownership to deliver as promised, in line with our values and behaviours.  Inspire and motivate others, build momentum, and create energy for action.
    • Develop Others - Support, challenge and develop every member of the team so they can perform at peak and reach their potential.  Pay attention to your own development.
• Values
  1. Do the right thing - Stand up for safety every day.  Put our customers first.  Be inclusive, supporting, and caring for each other.  Speak up, challenge and act where something doesn't feel right.
  2. Find a better way - Embrace the power and opportunity of diversity.  Increase efficiency to help with customer affordability.  Work with others to find solutions to customers.  Commit to learning and new ideas
  3. Make it happen - Take personal ownership for delivering results.  Be bold and act with passion and purpose.  Focus on progress over perfection.  Follow the problem through to the end. 
• Delivery
  • 
    
    • Deliver your £100m+ portfolio to time, cost, quality and volume, reporting as appropriate to the various boards, ensuring that you always know your numbers.
    • Manage the 5-year plan for Asset replacement, Reinforcement and New Connections works, liaising with all stakeholders including Primary System Design, Engineering Design, Wayleaves and Procurement to ensure execution of the programme.
    • Continually review that the programme is fully optimised both in terms of content, time frames and value for money.
    • Approve, monitor and sign off expenditure for individual capital schemes, identify and comment on variances, escalating when outside of authority levels.
    • Successfully manage unit costs of work undertaken through the efficient management of the workforce aligned to the work programme.
    • Monitor tasks and expenditure to ensure working is undertaken within budget and in accordance with annual programme.
    • Continuously reflect on work undertaken and performance of team to identify and implement improvements.
    • Manage framework contractors, ensuring that contracts are let and managed in accordance with the framework requirements, and work is completed to time, cost and quality.
    • Ensure the team delivers a high level of customer service at all times and achieves all customer service-related performance targets.
    • Speak on behalf of the Company and the team, both internally and externally, on issues that relate to own team’s activities.
    • Ensure environmental targets are met during the execution of works by the team and contractors
    • Ensure the team have the correct facilities, tools, equipment and vehicles to undertake their work.

• Leadership capability aligned to the expectation of the role, including an ability to empower and lead through others. 
• A good understanding of the importance of building a positive work culture aligned to the future challenges of the business. 
• Experience of delivering exceptional results in either capital programme management, large construction management, field-based service delivery or large field based operational units.
• A strong programme and project management ability is essential, preferably within a regulated industry.
• A good understanding of the electricity distribution operating environment is a nice to have as is being a data whizz. 

The successful candidate will need to undertake the following qualifications/development programmes to ensure success in the role and enable progression:

• Engineering Level 4 qualification or relevant business management qualification. 
• APM Practitioner.
• IOSH or equivalent safety qualification
• Completion of a safe guarding course
• Mental resilience course

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

#LI-SC1